Privacy Policy — zemove

Last Updated: 24 October 2025

At zemove, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website zemove.in.

1. Information We Collect

We only collect information necessary to process and deliver your orders:

• Name
• Phone Number
• Email Address
• Shipping Address
• Payment Information (processed securely by Razorpay — we do not store card/bank details)

2. How We Use Your Information

Your information is used strictly for:

• Order confirmation and processing
• Shipping, delivery, and order tracking
• Customer support and follow-ups for service quality
• Improving shopping experience

We do not sell, rent, or share your information with any unauthorized third parties.

3. Payments & Security

Payments on our website are processed through Razorpay, a secure and encrypted payment gateway trusted across India.

We never store or access your sensitive payment details such as:

• Debit/Credit card numbers
• CVV
• Banking login information

All transactions are protected under PCI-DSS compliance standards.

4. Cookies & Tracking

We currently do not use cookies, analytics, or advertising trackers.

In the future, if we enable services like:

• Google Analytics
• Advertising pixels (Google/Facebook)

—we will update this policy and request necessary permissions.

5. User Accounts

Customers can place orders without creating an account.
Guest checkout is fully supported.

6. Data Protection & Retention

We retain order details only as long as required for:

• Legal and tax documentation
• Customer service purposes

We maintain security measures to prevent misuse, unauthorized access, or theft of your data.

7. Disclosure to Third Parties

We may only share necessary shipping details with:

• Trusted courier partners

This is solely for delivering your order.

No other third-party receives your personal data.

8. Children’s Privacy

Our website is not intended for children under 10 years old.
We do not knowingly collect data from minors.

9. Your Rights

You may request at any time to:

• Update or correct information
• Request deletion of your stored data
• Ask how your information is used

Contact us using the details below.

10. Contact Us

If you have any privacy-related concerns or questions:

Email: zmove96@gmail.com
Phone: +91 94008 96845
Location: Mumbai, Maharashtra, India

11. Changes to This Policy

We may update this policy from time to time.
Updates will always be posted on this page with a revised date.